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Zdegree FAQs

A manufacturer's warranty (often called limited warranty) is the warranty you receive when you purchase a tire. Each manufacturer has its own unique process for warranty claims. When needed, please contact us and we will be happy to assist you in obtaining fulfillment of manufacturer’s warranty


What is covered under limited warranty & for how long?

  • Otani, Nitto, Pirelli, Roadstone, Zeetex Tires are covered under five (5) years from the date of purchase.
  • All other tires purchased are covered under One (1) year warranty from date of purchase
  • A claim for damaged tire, the cause of which is proved to be attributed to manufacturing defects will only be accepted
  • The amount to be compensated will be calculated on pro rata basis depending upon the percentage of tread used

What is not covered under limited warranty?

  • Damage to tires caused by improper use, mounting and storage.
  • Tires used beyond the original tread life (i.e. the wear indicators are exposed)
  • Tires that have been repaired, retreaded and reclaimed.
  • Damage due to misalignment, wheel imbalance, defective brakes or shock absorbers, improper inflation, over loading, oil or chemical action, fire, use of tire chain, use for racing or other competition e vents, excessive off-road use, running flat, willful damage or abuse.
  • Damage from road hazards (cuts, punctures, snags and bruises) or impact damages caused by potholes, curbs, spin, stone drill or other objects on the road.
  • Claims for irregular wear, rapid wear, flat spots, ozone & weather cracking.
  • Any other damage caused by buyer’s or user’s acts or omissions not in conformity with vehicle manufacturer’s specifications or instructions.
Each manufacturer has its own unique process for warranty claims. When needed, please contact us, we will happily assist you in obtaining fulfillment of a manufacturer's warranty.

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